Simple Solutions
Increase Impact
UX, Product & Service Design
Simple Solutions
Increase Impact
UX, Product & Service Design
Simple Solutions
Increase Impact
UX, Product & Service Design
Simple Solutions
Increase Impact
UX, Product & Service Design
Archive
Selected Past Projects
Archive
Selected Past Projects
Archive
Selected Past Projects
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Selected Past Projects
Archive
Selected Past Projects
I’m Jenna — a Principal Product Designer with over 18 years of experience.
I’m Jenna — a Principal Product Designer with over 18 years of experience.
I’m Jenna — a Principal Product Designer
with over 18 years of experience.
Blending design, research and strategy to deliver ethical and exceptional experiences for business growth.
I collaborate with teams who want to challenge conventions and innovate, using empathy and data to drive decision making. I believe simple solutions increase impact.
I've worked across HealthTech, SaaS, PropTech, retail, education, finance, government, transport, and more, ranging from early-stage startups to FTSE 100 companies.
Outside of work I collect circles, sketch beards, devour books and analyse films.
Blending research and design to deliver ethical and exceptional experiences for business growth.
I collaborate with teams who want to challenge conventions and innovate, using empathy and insights to drive decision making. I believe simple solutions increase impact.
I've worked across HealthTech, SaaS, PropTech, retail, education, finance, government, transport, and more, ranging from early-stage startups to FTSE 100 companies.
Outside of work I collect circles, sketch beards, devour books and analyse films.
Director
Director
Service Design Director
Director of User Experience
Head of Interaction Design (UX)
Head of Design
Lead
Lead
Lead Service Designer / UX Designer
UX / Visual Design Lead
Lead UX Designer
Possible / Grey London
UX Design Lead
Senior
Senior
Senior Product Designer / Senior UX Designer
Senior Product Designer / Senior UX Designer
Senior UX & Augmented Reality (AR) Designer
Senior User Experience Designer
Senior Product Designer (UX/UI) / Service Designer
Senior User Experience Designer
Senior Service Designer
Senior Interaction Designer (UX)
Katie
Strategy Director · Wolff Olins
Jenna Law is an all-star. She has one brilliant brain: a combination of strong disruptive thinking, cut-through approach, and a creative, interdisciplinary mind-set.
Eric
Co-Founder & VP of Engineering · ClinOne
Her focus was data-driven, handling everything from design to user interviews with the utmost respect to being patient-centric.
Sangeeta
CEO · TCC Health
Jenna is also an exceptional team player, incredibly experienced and versatile, but also willing to do what it takes to get the job done. I learnt a lot from working with her.
David M.
Co-Founder · Pupil
Her sophisticated knowledge base and ability to effortlessly blend strategy, identity, design and service allows her to make deeply valuable contributions!
Estelle
Managing Director · Wolff Olins
Jenna is not just a really impressive UX Director, she is also a well rounded strategist…Smart, real and fun, a joy to work with and the rare type of people you keep learning from day after day.
Danny
Senior Developer · Liveline
She is highly creative and always goes that extra mile to make beautifully crafted designs. Having her in your team is a must for any project.
Caroline
Delivery Director · Wolff Olins
Jenna really helped us raise our game in user research, experience and service design. She is extremely hard working and has a wicked sense of humour.
Hugh
Co-Founder · Liveminds
If you are looking for someone fully focused on giving you the best solutions to the challenges you are facing, look no further!
Kaidi
UX Project Manager · Eight Inc.
A true design lead — inquisitive, brilliant in analysing the requirements, process-driven, great with the Client and the team, and above all, a fantastic designer.
Nick
Senior Designer · Thomson Reuters
She's a thinker, designer, leader, professional, encourager and a challenger. It's been fantastic working with her.
Michael
Head of UX · TfL
I’ve really enjoyed working with Jenna; she is focused, has high attention to detail and is fun to work with.
Tim
Discover Partner · Globant
Bringing the customer view to bear, analysing information, presenting concepts and designing beautiful solutions. Put more succinctly, Jenna is an all-round problem solver.
Halina
Programme Director · Grey
She manages to effortlessly align teams on their approach and reasoning for solutions. She always strives to innovate and provide the very best possible solution for the client.
Nick
Assoc. Director · Zebra People
Jenna is simply a great consultant to work with! She really impressed my client straight away and was extended multiple times…she is a superb example of a Lead UX profile.
Emmanuelle
Senior Researcher · Thomson Reuters
She attends to every detail, effectively & efficiently getting to actionable insights that yield great products/experiences people want to pay for and recommend.
Andrew
Head of App Design · Thomson Reuters
Renowned for the clarity and accuracy of her work, she worked with great speed and efficiency, hitting deadlines relentlessly often under enormous pressure.
Vanessa
Product Manager · Thomson Reuters
What a pleasure to work with someone who was able to breathe fresh life into a stagnating project and to produce designs which wowed a number of senior stakeholders.
Ross
Technical Director & Co-Founder · Adido
Jenna led our design team…she helped clients establish a strong focus for their online presence and shape and extend their brand offerings.
David B.
Managing Director · Demonz Media
Great technical understanding of new technologies, attention to detail and the ability to manage up, she is an asset to any agency who cares about quality design.
Rajesh
Digital Programme Lead · DfE
Jenna is second to none in her ability with all things UX. The project at DfE would have been a failure had it not been for her tenacity and intuition, that won over the stakeholders.
Katie
Strategy Director · Wolff Olins
Jenna Law is an all-star. She has one brilliant brain: a combination of strong disruptive thinking, cut-through approach, and a creative, interdisciplinary mind-set.
Eric
Co-Founder & VP of Engineering · ClinOne
Her focus was data-driven, handling everything from design to user interviews with the utmost respect to being patient-centric.
Sangeeta
CEO · TCC Health
Jenna is also an exceptional team player, incredibly experienced and versatile, but also willing to do what it takes to get the job done. I learnt a lot from working with her.
David M.
Co-Founder · Pupil
Her sophisticated knowledge base and ability to effortlessly blend strategy, identity, design and service allows her to make deeply valuable contributions!
Estelle
Managing Director · Wolff Olins
Jenna is not just a really impressive UX Director, she is also a well rounded strategist…Smart, real and fun, a joy to work with and the rare type of people you keep learning from day after day.
Danny
Senior Developer · Liveline
She is highly creative and always goes that extra mile to make beautifully crafted designs. Having her in your team is a must for any project.
Caroline
Delivery Director · Wolff Olins
Jenna really helped us raise our game in user research, experience and service design. She is extremely hard working and has a wicked sense of humour.
Hugh
Co-Founder · Liveminds
If you are looking for someone fully focused on giving you the best solutions to the challenges you are facing, look no further!
Kaidi
UX Project Manager · Eight Inc.
A true design lead — inquisitive, brilliant in analysing the requirements, process-driven, great with the Client and the team, and above all, a fantastic designer.
Nick
Senior Designer · Thomson Reuters
She's a thinker, designer, leader, professional, encourager and a challenger. It's been fantastic working with her.
Michael
Head of UX · TfL
I’ve really enjoyed working with Jenna; she is focused, has high attention to detail and is fun to work with.
Tim
Discover Partner · Globant
Bringing the customer view to bear, analysing information, presenting concepts and designing beautiful solutions. Put more succinctly, Jenna is an all-round problem solver.
Halina
Programme Director · Grey
She manages to effortlessly align teams on their approach and reasoning for solutions. She always strives to innovate and provide the very best possible solution for the client.
Nick
Assoc. Director · Zebra People
Jenna is simply a great consultant to work with! She really impressed my client straight away and was extended multiple times…she is a superb example of a Lead UX profile.
Emmanuelle
Senior Researcher · Thomson Reuters
She attends to every detail, effectively & efficiently getting to actionable insights that yield great products/experiences people want to pay for and recommend.
Andrew
Head of App Design · Thomson Reuters
Renowned for the clarity and accuracy of her work, she worked with great speed and efficiency, hitting deadlines relentlessly often under enormous pressure.
Vanessa
Product Manager · Thomson Reuters
What a pleasure to work with someone who was able to breathe fresh life into a stagnating project and to produce designs which wowed a number of senior stakeholders.
Ross
Technical Director & Co-Founder · Adido
Jenna led our design team…she helped clients establish a strong focus for their online presence and shape and extend their brand offerings.
David B.
Managing Director · Demonz Media
Great technical understanding of new technologies, attention to detail and the ability to manage up, she is an asset to any agency who cares about quality design.
Rajesh
Digital Programme Lead · DfE
Jenna is second to none in her ability with all things UX. The project at DfE would have been a failure had it not been for her tenacity and intuition, that won over the stakeholders.
Katie
Strategy Director · Wolff Olins
Jenna Law is an all-star. She has one brilliant brain: a combination of strong disruptive thinking, cut-through approach, and a creative, interdisciplinary mind-set.
Eric
Co-Founder & VP of Engineering · ClinOne
Her focus was data-driven, handling everything from design to user interviews with the utmost respect to being patient-centric.
Sangeeta
CEO · TCC Health
Jenna is also an exceptional team player, incredibly experienced and versatile, but also willing to do what it takes to get the job done. I learnt a lot from working with her.
David M.
Co-Founder · Pupil
Her sophisticated knowledge base and ability to effortlessly blend strategy, identity, design and service allows her to make deeply valuable contributions!
Estelle
Managing Director · Wolff Olins
Jenna is not just a really impressive UX Director, she is also a well rounded strategist…Smart, real and fun, a joy to work with and the rare type of people you keep learning from day after day.
Danny
Senior Developer · Liveline
She is highly creative and always goes that extra mile to make beautifully crafted designs. Having her in your team is a must for any project.
Caroline
Delivery Director · Wolff Olins
Jenna really helped us raise our game in user research, experience and service design. She is extremely hard working and has a wicked sense of humour.
Hugh
Co-Founder · Liveminds
If you are looking for someone fully focused on giving you the best solutions to the challenges you are facing, look no further!
Kaidi
UX Project Manager · Eight Inc.
A true design lead — inquisitive, brilliant in analysing the requirements, process-driven, great with the Client and the team, and above all, a fantastic designer.
Nick
Senior Designer · Thomson Reuters
She's a thinker, designer, leader, professional, encourager and a challenger. It's been fantastic working with her.
Michael
Head of UX · TfL
I’ve really enjoyed working with Jenna; she is focused, has high attention to detail and is fun to work with.
Tim
Discover Partner · Globant
Bringing the customer view to bear, analysing information, presenting concepts and designing beautiful solutions. Put more succinctly, Jenna is an all-round problem solver.
Halina
Programme Director · Grey
She manages to effortlessly align teams on their approach and reasoning for solutions. She always strives to innovate and provide the very best possible solution for the client.
Nick
Assoc. Director · Zebra People
Jenna is simply a great consultant to work with! She really impressed my client straight away and was extended multiple times…she is a superb example of a Lead UX profile.
Emmanuelle
Senior Researcher · Thomson Reuters
She attends to every detail, effectively & efficiently getting to actionable insights that yield great products/experiences people want to pay for and recommend.
Andrew
Head of App Design · Thomson Reuters
Renowned for the clarity and accuracy of her work, she worked with great speed and efficiency, hitting deadlines relentlessly often under enormous pressure.
Vanessa
Product Manager · Thomson Reuters
What a pleasure to work with someone who was able to breathe fresh life into a stagnating project and to produce designs which wowed a number of senior stakeholders.
Ross
Technical Director & Co-Founder · Adido
Jenna led our design team…she helped clients establish a strong focus for their online presence and shape and extend their brand offerings.
David B.
Managing Director · Demonz Media
Great technical understanding of new technologies, attention to detail and the ability to manage up, she is an asset to any agency who cares about quality design.
Rajesh
Digital Programme Lead · DfE
Jenna is second to none in her ability with all things UX. The project at DfE would have been a failure had it not been for her tenacity and intuition, that won over the stakeholders.
Katie
Strategy Director · Wolff Olins
Jenna Law is an all-star. She has one brilliant brain: a combination of strong disruptive thinking, cut-through approach, and a creative, interdisciplinary mind-set.
Eric
Co-Founder & VP of Engineering · ClinOne
Her focus was data-driven, handling everything from design to user interviews with the utmost respect to being patient-centric.
Sangeeta
CEO · TCC Health
Jenna is also an exceptional team player, incredibly experienced and versatile, but also willing to do what it takes to get the job done. I learnt a lot from working with her.
David M.
Co-Founder · Pupil
Her sophisticated knowledge base and ability to effortlessly blend strategy, identity, design and service allows her to make deeply valuable contributions!
Estelle
Managing Director · Wolff Olins
Jenna is not just a really impressive UX Director, she is also a well rounded strategist…Smart, real and fun, a joy to work with and the rare type of people you keep learning from day after day.
Danny
Senior Developer · Liveline
She is highly creative and always goes that extra mile to make beautifully crafted designs. Having her in your team is a must for any project.
Caroline
Delivery Director · Wolff Olins
Jenna really helped us raise our game in user research, experience and service design. She is extremely hard working and has a wicked sense of humour.
Hugh
Co-Founder · Liveminds
If you are looking for someone fully focused on giving you the best solutions to the challenges you are facing, look no further!
Kaidi
UX Project Manager · Eight Inc.
A true design lead — inquisitive, brilliant in analysing the requirements, process-driven, great with the Client and the team, and above all, a fantastic designer.
Nick
Senior Designer · Thomson Reuters
She's a thinker, designer, leader, professional, encourager and a challenger. It's been fantastic working with her.
Michael
Head of UX · TfL
I’ve really enjoyed working with Jenna; she is focused, has high attention to detail and is fun to work with.
Tim
Discover Partner · Globant
Bringing the customer view to bear, analysing information, presenting concepts and designing beautiful solutions. Put more succinctly, Jenna is an all-round problem solver.
Halina
Programme Director · Grey
She manages to effortlessly align teams on their approach and reasoning for solutions. She always strives to innovate and provide the very best possible solution for the client.
Nick
Assoc. Director · Zebra People
Jenna is simply a great consultant to work with! She really impressed my client straight away and was extended multiple times…she is a superb example of a Lead UX profile.
Emmanuelle
Senior Researcher · Thomson Reuters
She attends to every detail, effectively & efficiently getting to actionable insights that yield great products/experiences people want to pay for and recommend.
Andrew
Head of App Design · Thomson Reuters
Renowned for the clarity and accuracy of her work, she worked with great speed and efficiency, hitting deadlines relentlessly often under enormous pressure.
Vanessa
Product Manager · Thomson Reuters
What a pleasure to work with someone who was able to breathe fresh life into a stagnating project and to produce designs which wowed a number of senior stakeholders.
Ross
Technical Director & Co-Founder · Adido
Jenna led our design team…she helped clients establish a strong focus for their online presence and shape and extend their brand offerings.
David B.
Managing Director · Demonz Media
Great technical understanding of new technologies, attention to detail and the ability to manage up, she is an asset to any agency who cares about quality design.
Rajesh
Digital Programme Lead · DfE
Jenna is second to none in her ability with all things UX. The project at DfE would have been a failure had it not been for her tenacity and intuition, that won over the stakeholders.